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BG500 series Appendix : Error Code
24
3939
3941
3942
Failed to open
network;
Network
not
deactivated;Net
work error
1.The GSM network is not good or not well
covered with the GPRS network.
2. The instability in signal transmission leads to
some MMS setting parameters missing when
the GSM base station do the data analysis. If
for the incorrect transmission reason, the
camera may show various error codes.
Suggestion:
1.Contact the network provider if the GPRS
network coverage is well covered in that area.
2. Change a place to try again. It’s better to try in
a public place, where there is always good
signal.
3.If the provider said there is GPRS signal
coverage, but the signal is weak, you can try to
use an enhanced antenna that is SMA type with
antenna gain of 10db.
-85
Not enough
balance in SIM
card;
MMS
Setting error
Possible cause:
1.The SIM card does not have enough balance.
2.Not correct settings.
3.The GSM network is not good leading to a
timeout problem (very small probability).
Suggestion:
1.Please check to make sure your SIM card has
enough balance.
2.Please check the MMS settings.
Other error code
Many codes in the list are used for product
design phase debug. Most of them will not be
shown to consumers, So please ignore the other
error codes and contract us directly. Thanks.
26


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