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to improve product and service
quality.
Location determination
The position of the vehicle can
be determined exclusively by
the mobile phone network pro-
vider based on the mobile phone
site locations. The provider can-
not link the vehicle identifica-
tion number and phone number
of the installed SIM card. Only
the manufacturer of the vehicle
can link the vehicle identification
number and phone number of
the installed SIM cards.
Log data of emergency calls
The log data of emergency calls
is stored in a memory of the
vehicle. The oldest log data is
regularly deleted. The log data
includes, for example, information
on when and where an emer-
gency call was made. In excep-
tional cases, the log data can be
read out of the vehicle memory.
As a rule, log data is only read
out following a court order, and
this is only possible if the corres-
ponding devices are connected
directly to the vehicle.
Automatic emergency call
The system is designed so that,
following a sufficiently serious
accident, which is detected by
sensors in the vehicle, an emer-
gency call is automatically activ-
ated.
Sent information
In the event of an emergency
call by the intelligent emergency
call system, the same informa-
tion is sent to the commissioned
emergency call centre as is sent
by the statutory emergency call
system eCall to the emergency
services.
In addition, the intelligent emer-
gency call system sends the fol-
lowing additional information to
an emergency call centre com-
missioned by the vehicle man-
ufacturer and, if required, to the
emergency services:
Accident data, for example the
direction of impact detected
by the vehicle sensors, to as-
sist the emergency services
response.
Contact details, for example the
phone number of the installed
SIM card and the phone num-
ber of the rider, if available, to
enable rapid contact with those
involved in the accident if re-
quired.
Data storage
The data for an activated
emergency call is stored in
the vehicle. The data contains
information on the emergency
call, for example the location and
time of the emergency call.
1
14
z
General instructions
16


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