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疑難排解
如需更多支援請造訪 www.blueair.com/customer-support
問題 可能成因 動作
空氣清淨機無法運作 電源線未接上電源 將電源線接上電源
空氣清淨機的濾網門未關上 輕輕將濾網門完全關上
連接未正常運作 Wi-Fi 不符合裝置的需求 聯絡 Blueair 服。
Blueair App 沒有更新版本或出現暫
時故障
檢查更新版本
Blueair App 存在使用者帳號問題 聯絡 Blueair 服。
空氣清淨機表示沒有可用資料 偵測器數值正在更新中 更新完成約需等候 30 鐘。
將牆上插座的電源線拔下然後等候
5 秒鐘再重新插上電源線
控制面板上的濾網指示閃爍燈號
/或空氣清淨機的風量速度降低/
或畫面上指示濾網警告
未偵測到主濾網或原廠 Blueair 網。 插入主濾網/或檢查是否濾網已正
確插入空氣清淨機
更換成原廠 Blueair 網。
按壓控制面板上的按鈕時按鈕會閃
爍亮燈或顯示畫面會顯示兒童安
全鎖」(並非所有機型都會出現)
兒童鎖功能已經啟動 使用 Blueair App 可關閉兒童安全
鎖。
空氣清淨機的 Wi-Fi 連線已經中斷
而且兒童安全鎖已由 App 動。
-將牆上插座的電源線拔下然後等候
5 秒鐘再重新插上電源線
120


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