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15
Complaint Possible Reason Solution
The fridge is running
frequently or for a long
time.
The refrigerator is adjusted to a very
low temperature.
Adjust the refrigerator temperature to
a warmer degree and wait until the
temperature is achieved.
Door seal of the fridge or freezer may
be soiled, worn out, broken or not
properly seated.
Clean or replace the seal. Damaged/
broken seal causes the refrigerator to
run for a longer period of time in order
to maintain the current temperature.
The temperatures are too low
The fridge temperature
very low.
The fridge temperature is adjusted to
a very low temperature.
Adjust the fridge temperature to a
warmer degree and check.
Food kept in the fridge
compartment drawers are
freezing.
The fridge temperature is adjusted to
a very low temperature.
Adjust the fridge temperature to a
warmer degree and check.
The temperatures are too high.
Temperature in the fridge
or freezer is very high.
The fridge temperature is adjusted to
a very high degree. Fridge adjustment
has an effect on the temperature of
the freezer.
Change the temperature of the fridge
or freezer until the fridge or freezer
temperature reaches to a sufficient level.
Doors might have been opened
frequently or left ajar for a long time.
Warm air rushes into the fridge or
freezer when the doors are opened.
Open the doors less frequently.
The door might be left ajar. Close the door completely.
Large amounts of hot food might
have been put in the refrigerator
recently.
Wait until the fridge or freezer reaches
the desired temperature.
The refrigerator might have been
plugged in recently.
Cooling down of the refrigerator
completely takes time because of the
size.
16


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