Manual Blendtec Signature Series (page 8 of 11) (English)

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SECTION 6: CLEANING

6.1 AFTER-USE CLEANING

• Add 1 cup of hot water and 1 drop of liquid dish soap to the blender jar�

• Place the lid tightly on the jar� Place the jar on the blender base and press

“Pulse” for 5 seconds�

• Rinse with clean water until all soap is rinsed from the jar and lid�

• Place the jar and lid on a dish rack or dry by hand with a soft cloth�

• Unplug the blender base and clean it by wiping the base and control surface

with a damp cloth�

6.2 LONG-TERM SANITATION

• For long-term sanitation, ﬁll the blender jar with hot water�

• Add appropriate amount of liquid chlorine bleach�

• Stir for 10 seconds� Let the mixture stand in the jar for 5 minutes�

• Empty the water/bleach mixture� Turn the jar upside down on a dish rack to dry�

6.3 CLEANING TIPS AND CAUTIONS

• Do not use stiff-bristled brushes or abrasive cloths/pads to clean the

blender base or jar; using such materials will scratch and dull the surface�

• Never submerge the blender motor base in water� Avoid submerging

the blender jars for more than 5 minutes� If water penetrates the lower jar

seals, the life of the jar will decrease�

• The blender jar is dishwasher safe on the top rack only� However,

extreme temperatures (over 185ºF, 85ºC) can damage the jar material�

Blendtec recommends hand-washing the jar to prolong the life of the jar�

SECTION 7: TROUBLESHOOTING

While Blendtec does not expect you to have any problems with your blender,

sometimes failures do occur� Use the following guidelines to troubleshoot any issues�

7.1 NO POWER

If the blender motor will not turn on, try the following:

• Determine whether the LCD display is lit� If the LCD display is not lit, the

unit lacks power�

• Ensure the main power switch on the back is turned on�

• Check your house circuit breaker switch or fuse to ensure it is set to the

ON position�

• Unplug the power cord, wait 5 seconds and then plug the cord back in�

• If blender still fails to function, call 1-800-BLENDTEC or 801-222-0888�

7.2 ERROR MESSAGES

• Overload: This message indicates an overload on the motor� Turn off

and unplug the unit� Remove the blender jar from the motor base, and

turn the shaft by hand to ensure the blade turns freely� If the blade does

not move freely, check for any obstruction in the jar� The problem may

also be the jar itself, not the motor� If the blade moves freely, plug in

the unit and turn the blender on� If the overload condition reoccurs, call

1-800-BLENDTEC or 801-222-0888 for further assistance�

• Overtemp: This message indicates that the motor is overheating� The

blender has been disabled until the unit cools to operating temperature�

Turn off and unplug the unit� Allow it to cool for at least 20 minutes�

• E-05 (Reset Error): This message indicates a permanent failure of the

electronics in the unit� Call 1-800-BLENDTEC for repair/replacement (see

Section 8: Warranty)�

• E-04 (No Zero Crossing): This message indicates failure of a component

on the electronic board� Call 1-800-BLENDTEC for repair/replacement

(see Section 8: Warranty)�

7.3 NOISE-LEVEL CHANGES

If the blender noise has increased from the original levels, determine

whether the sound is coming from the blender motor or jar�

• Blender motor: Remove the jar, and press “Pulse” � Listen to the

motor� If it is excessively noisy, call 1-800-BLENDTEC for evaluation�

• Jar: After checking the motor, ﬁll the jar with 2 cups of water and

place back on the motor base� Run the blender for a few seconds by

pressing � If you have more than one jar, test a different jar to

determine whether the sound is different� If a jar is exces sively noisy, or

if the blade assembly seems loose or sounds gravelly when turned by

hand, call 1-800-BLENDTEC�

7.4 UNSATISFACTORY BLENDED TEXTURE

If the blended texture of the mixture is lumpy or uneven, do the following:

• Ensure the mixture is not cavitating during the cycle� Cavitation is a

condition in which an air pocket forms in the mixture because the

mixture is too cold or too solid, causing the blender blade to spin freely�

To correct this problem, increase the mixture temperature by reducing

the ice, increasing the liquid and/or ensuring the frozen ingredients

used in the recipe are not too cold�

• If the recipe is mixing well but has not had enough time to completely

blend, try a longer cycle or touch and hold “Pulse” for extra blending time�

• If none of the preceding suggestions work, call 1-800-BLENDTEC�

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Blendtec Signature Series Manual

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