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Problem assistance table
41
Problem assistance table
Problem Cause Measure
The device does not work, or
works incorrectly
The operating system is
overloaded.
Do a reset (see chapter
"Switching on/off")
Reset the factory settings
(see chapter "Settings"). All
personal settings are deleted!
Reinstall the navigation
software with the help of the
CD/DVD.
The display remains dark when
I turn on the device.
The display can temporarily
lose contrast due to long and
strong exposure to the sun and
high temperatures.
Place the device for
approximately 10 minutes in
the shade and restart it.
At very high temperatures the
device protects itself against
overheating by turning off.
The battery is not fully charged. Completely recharge the
battery (see chapter "Charging
the battery").
The battery is empty even
though I haven't used the
device in a while.
In the switched off state the
device uses a small quantity of
energy. This can mean that the
battery is discharged after a
few days.
In order to ensure that the
battery lasts up to 3 hours in
navigation mode, fully charge
the battery.
The battery will not fully charge
during short journeys.
Always operate the device in
the vehicle with the charger
cable in the cigarette lighter.
The device does not react when
I tap on a button.
The operating system is
overloaded.
Do a reset (see chapter
"Switching on/off")
The device does not issue
speech recomendations.
The speech instruction is
deactivated.
Activate the speech output in
the settings.
The volume of the speech is
too low.
Increase the volume during
speech output.
TP100EE_lo_GB_193.indd 41TP100EE_lo_GB_193.indd 41 29.08.2008 13:31:33 Uhr29.08.2008 13:31:33 Uhr
41


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