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Troubleshooting
Below you will find some error patterns and their possible solutions. If you continue to have problems
with the device, contact your specialist dealer or Blaupunkt Service. If you have any problems, please
have the installation checked or carried out by a specialist. Most of the problems that may arise can be
traced back to connection and operating errors.
from car dashboard light up/ the speedometer does
not work etc .:
The device was obviously connected incorrectly.
Immediately disconnect the vehicle battery and
remove the radio. The installation must carried out /
checked by a specialist.
completely or display flickers:
Please check the cable diameter of the power
supply. The installation must carried out / checked
by a specialist.
Please check that the battery is correctly inserted.
Please check the battery.
to ACC:
ACC / battery connected correctly? Please check the
correct connection of the device. The installation
must carried out / checked by a specialist. Please
note: This device is only operable if ACC is
connected properly.
check the antenna for the respective reception
area. Please check whether you may need a
phantom feeding adapter.
Please check the function with another data carrier,
reformat the data carrier, user other media files.
Please check user manual for compatible data
carriers.
Please check the connection of the camera, check
the system settings of the device. As a test, you can
connect the camera to an AV-IN connection and
check whether it works with this.
Please check the correct connection of the brake
signal. Apply the handbrake to activate the video
playback.
not displayed, the phone does not connect, the
caller cannot be heard:
Please check whether there are software updates
for the phone and / or radio available. Please delete
the phone from the radio and delete the phone
from the list on the radio, then re-establish the
connection. Confirm all authorization requests on
the phone with YES. Try a different phone.
Please check the connection of the external
microphone. Check the microphone setting in the
Bluetooth settings. Try a different phone.
-lit
pixels:
Despite the most careful and most modern
production processes, it is unfortunately inevitable,
due to technology, to have so-called pixel errors on
LCD screens. These can be present from the start or
occur over time. If there are a small number of such
errors, this is not a reason for complaint.
-OUT or its setting options in the device have
no function: Please check the correct connection of
the subwoofer to the SUB-Out output of the device,
otherwise the options in the sound settings have no
effect. Please make sure to enable the SUB-OUT in
the settings.
of the device does not work as expected / device
does not behave as expected:
Please reset the device to factory settings. Please
check that the software is up-to-date, current
software updates can be found on our homepage.
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