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消费者侵害类型
保修
保修期内 超出保修期
正常使用情况下出现性能/功能
问题
维修启用
缺陷 免费维修
超出保修期后需付费维修/付费换
/免费维修
维修后由于相同缺陷(第三次)导致的故障
产品换货/
按购买价格退款
维修不同零件故障后的故障(第五次)
维修禁用
请求维修的产品丢失
按照固定折旧额的 110% 进行退款
(最多:购买价格)
在部件保存期内由于缺少备件无法执行维修时
无法用备件完成维修时
产品换货/
固定折旧后的退款
1) 因客户过错导致的故障
- 由于不当处理(如坠地、撞击、损坏及过力操作)或不当使用导致的产品故障和损坏
- 在您或第三方,而非 Pittasoft 维修部售后服务工程师维修产品后出现的产品故障和损坏
- 由于使用非 Pittasoft 指定的零件、消耗品或单独出售的产品而引起的产品故障和损坏
2) 其他情况
- 由于自然灾害导致的故障(如火灾、淹没及地震)
- 易损件使用期终止时
- 由于外部原因引起的故障
付费维修 付费维修

此保修仅在所购买产品的国家/地区有效

产品换货或退款仅在购买产品之地有效
57


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