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Answers for Common Questions
(1) The bluetooth headset cannot be switched on.
Reason: The battery in the charging compartment is low or
the power of the bluetooth headset is low.
Solution: Put the headset into the charging box, close the
cover, and charge the charging box for more than 1 hour
before use.
(2) The phone cannot search for bluetooth headset.
Reason: 1. The Bluetooth headset is not in the pairing state;
Solution: 1. When the earbuds are already connected to
the device, Click the “Touch button four times. The
indicator will blink in orange and white alternately, and the
earbuds will enter the pairing state.
Reason: 2. There are mobile phone bluetooth program
errors;
Solution: After the bluetooth of the mobile phone is
restarted, clear all pairing data stored in the the mobile
phone; Search for bluetooth again.
(3) There is no sound from the headset speaker
Reason: 1. Turn the volume of the mobile phone and
headset to the maximum and conf irm whether it is caused by
volume adjustment.
Solution: When the headset is connected, adjust the volume
of the mobile phone;
Reason: 2. The Bluetooth headset is not properly connected
with the mobile phone.
Solution: Reconnect bluetooth and mobile phone through
pairing.
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