Manual Blackview AirBuds 7 (page 4 of 34) (English, German, French, Italian, Portuguese, Spanish)

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Answers for Common Questions

(1) The bluetooth headset cannot be switched on.

Reason: The battery in the charging compartment is

low or the power of the bluetooth headset is low.

Solution: Put the headset into the charging box, close

the cover, and charge the charging box for more than 1

hour before use.

(2) The phone cannot search for bluetooth headset.

Reason: 1. The Bluetooth headset is not in the pairing

state;

Solution: Put the headset back into the charging box,

close and then open the cover, wear the headset, and

the headset (i.e. the red and blue lights flash

alternately) enters the bluetooth pairing state; You can

also click the "Touch" button for four times (the headset

power off) to reset it.

Reason:2. There are mobile phone bluetooth program

errors;

Solution: After the bluetooth of the mobile phone is

restarted, clear all pairing data stored in the the mobile

phone; Search for bluetooth again.

(3) There is no sound from the headset speaker

Reason: 1. Turn the volume of the mobile phone and

headset to the maximum and confirm whether it is

caused by volume adjustment.

Solution: When the headset is connected, adjust the

volume of the mobile phone;

Reason: 2. The Bluetooth headset is not properly

connected with the mobile phone.

Solution: Reconnect bluetooth and mobile phone

through pairing.

Reason: 3. The Bluetooth headset is not within the

valid working range.

Solution: Keep the headset within 10 meters of the

mobile phone, and there are no large objects, walls and

other obstacles between the headset and the device.

(4) The headset doesn't send messages or the voice

is low.

Reason: 1. The Bluetooth headset is too far from the

mouth;

Solution: The bluetooth headset should be worn on the

ear for normal use;

Reason: 2. The microphone hole of Bluetooth is

blocked or water has entered;

Solution: Remove the blockage of the microphone hole

or prevent water from entering the microphone hole.

(5) The headphone get stuck or disconnected when

talking or listening to music.

Reason: 1. The Bluetooth headset is too far away from

the mobile phone or there are obstacles.

Solution: 1. Keep the headset within 10 meters of the

mobile phone, and there are no large objects and walls

between the headset and the device. Be careful not to

cover the bluetooth headset with your hand. In order to

maintain the continuous stability of the signal, please try

to keep the bluetooth and the mobile phone in the same

direction.

Reason: 2. There is a problem with the bluetooth

signal of the mobile phone or there is strong signal

interference nearby.

Solution: It is best not to make the mobile phone close

to metal objects. You can also change another mobile

5 6

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Blackview AirBuds 7 Manual

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