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Connectez votre terminal BlackBerry à votre ordinateur à l'aide d'un câble USB. Il est impossible de restaurer les
données sur votre terminal via un réseau Wi-Fi.
Sur votre terminal, vérifiez que vous êtes connecté à votre BlackBerry ID. Si vous n'êtes pas connecté, BlackBerry Link
ne peut pas sauvegarder les données de votre espace personnel.
Vérifiez que l'identifiant BlackBerry ID utilisé sur le terminal pour créer le fichier de sauvegarde est le même que celui
en cours d'utilisation sur le terminal vers lequel vous tentez de restaurer le fichier. Sur votre terminal, tentez de vous
connecter à l'identifiant BlackBerry ID associé au fichier de sauvegarde.
Si votre terminal est activé sur BlackBerry Enterprise Service 10, vérifiez que vous avez saisi le mot de passe sur votre
terminal pour déverrouiller votre espace de travail. BlackBerry Link ne peut pas restaurer les données de votre espace
de travail si celui-ci n'est pas verrouillé.
Si votre terminal est activé sur BlackBerry Enterprise Service 10, vérifiez avec votre administrateur que vous pouvez
restaurer les données sur votre terminal.
Guide de l'utilisateur Paramètres
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Blackberry Z30 User Manual - English - 268 pages

Blackberry Z30 User Manual - German - 288 pages

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