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User guide
Troubleshooting: BlackBerry Device Search
I can't find an email using the BlackBerry Device Search app
The BlackBerry Device Search app only searches email that is in the BlackBerry Hub. To learn how to add email accounts
to the BlackBerry Hub, read the Help for the BlackBerry Hub.
Location services and Google Maps
About location services
You can turn on location services so that location-based applications and services, like Google Maps™, can find your
location. Location-based applications can use GPS technology and other positioning information to provide you with
information, such as driving directions.
From the Location settings screen, you can also see the apps that are using location services. If you decide that you don't
want an app to know your location, you can turn off location permissions for that app. For more information about turning
app permissions on or off, see the help for Security.
Turn location services on or off
1. Swipe down from the top of the screen once using two fingers, or twice using one finger.
2. Tap
> Location.
3. At the top of the screen, turn the switch on or off.
Change location modes
With location modes, you can set how accurately your device detects your location. You can choose from the following
location modes:
• High accuracy: Uses GPS, Wi-Fi networks, mobile networks, and Google™ location services to find your location
accurately.
• Battery saving: Uses Wi-Fi networks, mobile networks, and Google™ location services to find your location, while
conserving your battery life.
• Device only: Uses GPS only to find your location. This mode might use more battery life than battery saving mode, and
might not be as fast as high accuracy mode.
Applications and features
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