About custom ring tones
You can assign a custom ring tone to a contact without changing other notifications.
Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a
new profile exception appears with your notification profiles as "Calls From <contact>". Notification profile exceptions are shared between
your contacts and your notification profiles and changes that you make in one application are made in the other application.
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Assign a ring tone to a contact
1. In the address book, highlight a contact.
2. Press the Menu key.
3. Click Edit.
4. Press the Menu key.
5. Click Add Custom Ring Tone.
6. Change the Custom Ring Tone field.
7. Press the Menu key.
8. Click Save.
Notification profile troubleshooting
My device is vibrating more times than expected
For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your
notification profile. The device vibrates until the caller or the wireless network ends the connection.
I am not receiving notification for incoming calls or messages
Try performing the following actions:
• In the notification profile list, verify that the Off notification profile is not selected.
• In a notification profile exception, verify that the Custom Ring Tone field is not set to Mute.
I cannot change some fields in a Calls From notification profile exception
If you assign a custom ring tone to a contact in the address book, a Calls From notification profile exception appears in the notification
profile list. Because these notification profile exceptions are for calls only, you can only change the Custom Ring Tone field.
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