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Versuchen Sie den Diagnosebericht erneut auszuführen. Drücken Sie im Diagnosebericht auf die Menütaste. Klicken Sie auf Alle
Schritte wiederholen.
Stellen Sie dazu sicher, dass Ihr BlackBerry®-Gerät eine Verbindung zum Mobilfunknetz hat.
Wenn Sie einen Diagnosebericht nicht an eine E-Mail-Adresse senden können, versuchen Sie den Bericht an eine PIN zu senden.
Dasselbe Verfahren können Sie auch anwenden, wenn Sie einen Diagnosebericht nicht an eine PIN senden können. Versuchen Sie
dann den Bericht an eine E-Mail-Adresse zu senden.
Anzeigen der Versionsnummer der BlackBerry Device Software des BlackBerry-Geräts
1. Klicken Sie auf der Startseite auf das Symbol Optionen.
2. Klicken Sie auf Info.
Drücken Sie dreimal die Esc-Taste, um zum Bildschirm "Optionen" zurückzukehren.
Benutzerhandbuch
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