La validité de la garantie est régie par la législation en vigueur dans le pays dans lequel le produit est commercialisé (sauf indication contraire du fabricant).
Si le produit est défectueux par suite d'un défaut de matériel, d'un vice de construction ou pour non-conformité pendant la période de validité de la garantie,
le fabricant assure le remplacement des pièces reconnues défectueuses, ainsi que la réparation des produits s'ils sont raisonnablement usés ou leur
remplacement.
La garantie ne couvre pas les pièces d'usure (ltres, sacs, accessoires tels que des tuyaux rigides ou exibles, brosses, roues, etc.) ;
La garantie ne couvre pas les défauts causés par :
- utilisation anormale, utilisation non admise ou négligence ;
- location ou utilisation professionnelle si le nettoyeur est à usage domestique ;
- inobservation des normes de maintenance prévues dans le manuel ;
- réparations effectuées par un personnel ou par des centres de réparation non agréés ;
- utilisation de pièces de rechange ou d'accessoires qui ne sont pas d'origine ;
- dommages causés par le transport, par des objets ou substances étrangères, par un accident ;
- problèmes d'emmagasinage ou de stockage.
La preuve d'achat est nécessaire pour activer la garantie.
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