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39: Phone — frequently asked questions
Can I use a TTY device with my
device?
Yes, if your service provider supports TTY devices. The
TTY device must operate at 45.45 bits per second, and
you must insert the TTY device connector into your
BlackBerry® device headset jack. If you use an RJ-11
connector, you must use an adapter to connect the
TTY device to your device.
TTY is only available on some BlackBerry devices.
How do I hide my device phone
number from a contact when making
a call?
In the phone options, click General Options. Set the
Restrict My Identity field to Yes.
Can I set the phone to display
frequently called numbers?
Yes. You can set the phone to display a list of
frequently or recently called numbers instead of call
logs. In the phone options, click General Options. Set
the Phone List View field.
How do I stop my device from
answering or ending calls
automatically?
If you use a holster with your BlackBerry® device, you
can set how calls are handled when you insert or
remove your device from the holster.
To stop your device from answering calls automatically
when you remove it from the holster, in the phone
options, click General Options. Set the Auto Answer
Calls field to No.
To stop your device from ending calls automatically
when you insert it in the holster, in the phone options,
click General Options. Set the Auto End Calls field to
No.
Can I change how my phone number
appears in the phone?
Yes. Edit your SIM card phone number to change how
your phone number appears in the phone. In the
device options, click Advanced Options. Click SIM
Card. Click the trackwheel. Click Edit SIM Phone
Number. Edit your phone number.
If you edit your SIM card phone number, the number
that appears in the My Number field in the phone
changes. Editing the SIM card phone number does not
change the actual number that is used to make and
receive calls.
You can also hide your phone number so that it does
not appear in the phone. In the phone options, click
General Options. Set the Show “My Number” field to
No.
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