Calendar troubleshooting
I cannot schedule appointments that span multiple days
If you use IBM® Lotus Notes®, you cannot schedule appointments that span multiple days.
I cannot set some fields when scheduling appointments
If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box
when you change a recurring appointment or meeting.
Some characters in calendar entries do not appear correctly after synchronization
If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might
not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer.
See the documentation for the operating system on your computer for more information.
Bluetooth technology troubleshooting
I cannot type a passkey on a Bluetooth enabled device
If the Bluetooth® enabled device that you are pairing with has no screen where you can type a passkey, the passkey might already be
defined.
On your BlackBerry® device, in the Enter passkey for <device name> field, try typing 0000.
My list of paired Bluetooth enabled devices does not appear
Try performing the following actions:
• Verify that Bluetooth® technology is turned on.
• Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list.
I cannot pair with a Bluetooth enabled device
Try performing the following actions:
• Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the
Bluetooth enabled device for more information.
• Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device
options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Set the Encryption field to Disabled. Press
the Menu key. Click Save.
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