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Troubleshooting
272 BlackBerry Wireless Handheld
Timeout waiting for radio If this message appears, your handheld radio was turned off and
the handheld attempted to place a call that automatically turned
on the radio. The handheld did not connect to the wireless
network before the phone call was processed. Wait until the
handheld attaches to the wireless network and place your call
again.
Voice Mail number not
set
If this message appears, the voice mail access number for your
handheld is not set. Refer to "To set your voice mail access
number" on page 147 for more information.
Busy If this message appears, the phone number that you are calling is
busy. Call again later.
Congestion If this message appears, too many users are connected to the
wireless network. Place your call later. If this message continues to
appear, contact your service provider or network operator for
more information.
Number Unobtainable If this message appears, the handheld could not dial the phone
number as you typed it. Check the phone number and call the
number again.
Emergency Calls Only If this message appears, your handheld is in emergency mode.
While it is in this state, you can only place calls to recognized
emergency numbers, such as 911 or 112.
If you are in an area of wireless coverage that is not in the area of
your home network, you can place emergency calls only. Return
to an area of wireless coverage within your home network to
place phone calls to regular phone numbers. You can place calls if
D, 1x, or 1X and one or more bars appear with the wireless
coverage indicator in the handheld status section of the screen.
Cannot connect to
network
If this message appears, verify that you are in an area of sufficient
wireless coverage. You can place calls if D, 1x, or 1X and one or
more bars appear in the handheld status section of the screen.
If you are in an area of sufficient wireless coverage, a problem
might exist with the wireless network. Contact your service
provider or network operator for more information.
Call failed - phone
number not in permitted
calling list
If you receive this message, the number that you dialled is not
supported by your SIM card. Contact your service provider or
network operator for more information.
Error Description
272


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