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33
Troubleshooting
“Call failed” appears Check dialled number is
correct, with
full area code
SIM card tted –
only makes
emergency call
Some SIM cards are thinner
than
others. Lightly press the SIM
card
holder to ensure a proper
contact is
made.
The phone display is
blank (screen off)
The phone is switched off.
Press Power On/Off for 3
seconds to switch it on again.
Calling outside your
own country
If you are away from your
network provider, your phone
may link with another GSM
network.
Contact your network provider
for additional costs incurred
using the phone abroad.
Can an emergency
call be made without a
signal or credit?
You cannot make a call if the
phone has no signal.
If your display says Limited
Service or SOS, the phone
cannot receive a signal from
your network, or has run out
of credit, so can only call the
emergency number 112 (or
999).
You can call 112 (or 999)
if there is no credit on your
phone.
33


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