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Try a different position for the base unit – somewhere higher if possible,
or further from other electrical equipment.
Check that the base unit’s mains power adapter is plugged in and power
is switched on.
The base unit needs mains power for normal operation of the phone –
not just for charging the batteries.
Make sure you are using the telephone line cable that was supplied with
your phone.
Make sure that the ringer volume settings are not set to off. Increase the
ringer volume settings.
Move the handset closer to the base unit before you try again to make a
call.
Move the handset closer to the base unit, or to a different position.
Try moving the base unit so that it’s not near other electrical equipment,
such as a television or a computer.
You’ll get the best sound if you place the base unit as high as possible.
For example, in a two-oor building, the rst-oor landing is an ideal
place.
You may be going out of range of the base unit.
Move closer or your call may be cut off.
Check the Battery Level symbol on the display.
If it’s low, recharge the batteries.
You need to subscribe to the Caller Display feature from your network
service provider.
You should nd contact details on your phone bill.
The caller may have withheld their number by dialling 141. Or they may
be calling from a network that does not transmit the caller’s number
(e.g. if they are making international calls.)