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Trouble shooting
I am not getting any sound through my headset.
Ensure the green jack connector is attached to the headphone socket on your TV, amp or the RCA
extension cable.
• Ensure the volume level on the headset remote is turned up.
• If connected to a TV or amp, ensure the volume is turned up on the device.
• Ensure the volume is turned up in the game you are playing.
I cannot hear any chat.
• Ensure the chat volume switch is turned up.
• Ensure the headset is connected to the controller (XBOX360™).
• Ensure that the chat cable is connected to the remote (XBOX360™).
Check that the voice settings are set correctly as described at the start of this instruction book
(XBOX360™).
Ensure that your controller headset connector is not damaged. If possible, try the headset on another
controller (XBOX360™).
• Ensure that you have congured the chat settings OK (Refer to PS3™ Audio and chat settings).
Nobody online can hear my chat.
• Ensure that the mic is switched to the on position.
• Check that the headset is connected to the controller (XBOX360™).
• Ensure that the chat cable is connected to the remote (XBOX360™).
Check that the voice settings are set correctly as described at the start of this instruction book
(XBOX360™).
Ensure that your controller headset connector is not damaged. If possible, try the headset on another
controller (XBOX360™).
• Ensure that you have congured the chat settings OK (Refer to PS3™ Audio and chat settings).
• Ensure that the microphone is tted OK.
I can hear some noise or interference.
• Check the connection of each connector to ensure it is tted OK.
Check the headset on one other device like a PC to check if the problem comes from the headset or
from the console.
Disposal of Old Electrical & Electronic Equipment
This symbol on the product or on its packaging indicates that this product shall not be treated as
household waste. Instead it should be taken to an applicable collection point for the recycling of
electrical and electronic equipment. By ensuring that this equipment is disposed of correctly you will
help prevent potential negative consequences for the environment and human health, which could
otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to
conserve natural resources. For more information please contact your local council or waste disposal service.
Important Safeguards & Precautions
1. This Unit is for indoor use only.
2. Do not expose to dust, direct sunlight, wet weather conditions, high humidity, high temperatures or
mechanical shock.
3. Do not expose the unit, to splashing, dripping rain or moisture. Do not immerse in liquid.
4. Do not disassemble; there are no serviceable parts inside.
5. Do not use if the equipment is damaged.
6. Never carry the unit by its cables.
7. For external cleaning, use a soft, clean, damp cloth only.
8. Use of detergents may damage the cabinet nish.
9. Only use the cables that are supplied with this equipment.
10. The socket-outlet shall be installed near the equipment and shall be easily accessible.
8


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