Service Center
Warranty Provisions
The warranty does not include:
In order to be able to claim the warranty, the
following information is required: Important
bianco di puro GmbH & Co. KG
50825 Köln Email kundendienst@biancodipuro.com
Germany Website www.biancodipuro.com
You must show the purchase date and the serial number of the device. The serial number is under the steamer unit.
Danger
We provide the following manufacturer’s warranty on our rapido steamer
The warranty covers materials, design and workmanship on all the parts.
If in spite of proper use within the warranty period, if there is a problem with your unit, it is the manufacturer’s discretion, either repair or replace defective parts free
of charge or delivered in exchange an equivalent device.
In order to carry through with the repairs, whole device including all components must be thoroughly cleaned and packed to the service address is sent. Please
note: If the items or the equipment were not cleaned, our support is calculated regardless of the warranty claim cleaning costs. Keep in case of returning most of
the original packaging.
Nevertheless, if a returning the product is required, please consult in advance with our customer service about the shipment to minimize the costs.
1. Causes that are not related to the processing and manufacturing of the equipment, such as reckless are of the device.
2. Terms and use deviating from the user manual, careless handling, technical changes by the customer.
3. Damage caused by foreign parts or repair by unauthorized companies.
1. Your name, address, phone number
2. Serial no. and model name
3. Problem Description
4. Sales receipt
5. Seller
6. In case of damage during transport:
7. Name of the parcel service and the package number
Save the packaging during the warranty period in order for a warranty
claim to repack the unit properly.
When you submit your steamer, repack all parts in the original packaging
and make sure that you have packed all the parts. Do not forget to put
your address on the outside
