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53
FREQUENTLY ASKED
QUESTIONS AND ANSWERS
Question 1: Heart rate readings take
a long time to appear.
Answer 1:
If the heart rate readings start
appearing after you start perspiring,
this is an indication that the transmitter
electrodes weren’t initially wetted
properly prior to commencing the
exercise.
Question 2: If there is no heart rate
reading, please check the following
things:
Answer 2:
a) The transmitter should be placed on
the rib cage just below the breasts
with the word “Polar” facing out,
reading right side up.
b) With the transmitter in position and
reasonably tight around the chest of
the user, pull the transmitter away
from the body and wet the electrodes
with water, saliva, contact solution or
other saline solution.
c) If the readings still fail to appear,
please have someone else try the
transmitter on and see if that person
can get it to work.
d) The following medical conditions
may create problems:
•Premature ventricular contractions,
tachy-cardia bursts, and arrythmias
can result in strange or no heart rate
readings.
•If the customer has an implanted
medical device such as a pacemaker,
you must consult your physician prior
to using the Polar Transmitter.
e) The ECG signal perceived by
transmitter is too weak for successful
measure-ment. Heart diseases, heart
surgeries or natural characteristics of
a heart mayresult in weak ECG
signals. In many cases, where a weak
ECG signal is the reason for
problems, the reliable operation can
be obtained by moving transmitter a
little bit to the left or right. Remember
to rewet electrodes.
f) Electromagnetic interference. Polar
transmission can be affected by high
power transmission lines or other such
devices that generate powerful
magnetic fields located in the area of
equipment usage. If someone of your
associates has a Polar heart rate
monitor, if possible, borrow it for a
while to check that unit works properly
in the area of exercise equipment. If it
does not and it works outside or
another area of the house, the location
is very difficult for wireless heart rate
measurement and the equipment
should be moved to another location.
g) Receiver has broken down for
some reason.
Question 3: Irregular heart rate
reading
Answer 3:
a) The most common reason for
irregular readings especially at the
beginning of exercise session is that
there is no proper connection between
skin and the electrodes of trans-mitter.
To ensure a proper connection,
electrodes should be wetted prior to
exercising.
b) Elastic strap is too loose allowing
ransmitter to move during exercise.
c) Ensure that there is no anyone else
wearing a transmitter in the reception
area of your receiver. If there are other
transmissions close to you crosstalk
may appear, unless you are using the
coded Products Polar products.
d) Pacemaker and other implanted
devices may change the electrical
53


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