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Tria Beauty 1514
YOUR QUESTION IT’S POSSIBLE THAT HOW TO TROUBLESHOOT
While I’m charging my Tria
Laser, the battery indicator
on the display doesn’t “fill
up.”
Your Tria Laser is not
connected properly.
Confirm that your Tria Laser is
firmly plugged into the charger
and the wall outlet.
Your Tria Laser is already
fully charged and ready
to use.
Unplug the battery charger
from the wall and from the
Tria Laser.
Even after I charge my Tria
Laser, the battery indicator is
still “filling up.
Your Tria Laser isn’t
fully charged.
Charge your Tria Laser.
(see page 9)
When I put my Tria
Laser against my skin,
nothing happens.
Your Tria Laser
is locked.
The Tria Laser will lock when
it's not in use. Unlock your Tria
Laser with the skin sensor.
(see page 11)
When I put my
Laser against my skin,
nothing happens.
Your Tria Laser
is plugged into the
battery charger.
Your Tria Laser will not work when
it is plugged in to the battery
charger. Unplug your
Tria Laser.
The treatment window isn’t
completely in contact with
your skin.
Confirm that the treatment
window is completely flat
against your skin.
DO NOT get the Tria Laser or battery
charger damp or wet. If it gets wet, DO NOT use
the Tria Laser or the battery charger. Contact
Customer Service. Performing a treatment with
a wet Tria Laser (or component) can cause
electrocution or electric shock.
LONG-TERM STORAGE
If you do not plan on using your device for a long
period of time, we recommend that you recharge
the device every 3 months to maintain the life of
the battery.
RECYCLING/DISPOSAL
The Tria Laser contains lithium batteries that
cannot be replaced. To recycle or dispose, please
follow the regulations where you live or contact
Customer Service for information.
TROUBLESHOOTING
Please contact Customer Service for additional help.
YOUR QUESTION IT’S POSSIBLE THAT HOW TO TROUBLESHOOT
My Tria Laser won’t
turn on.
Your Tria Laser is
not charged.
Charge your Tria Laser.
(see page 9)
18


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