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Bestway SaluSpa Manual

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CAUSES REASONS SOLUTIONS
The water flow sensors work
without pressing the filter or heat
button.
1. The water flow sensor flags didn’t fall back into the
correct position.
2. The water flow sensors are broken.
1. Unplug the plug, strike the side of the pump but not violently, and plug it back in.
2. For assistance, please visit the support section on our website,
www.bestwaycorp.com.
After starting or during the
functions of filtering or/and
heating, the water flow sensors do
not detect water flow.
1. You forgot to remove the 2 stopper caps from inside
the pool.
2. Filter cartridges are dirty.
3. Activate the filter or heat system and put your hand
in front of the outlet pipe inside the pool to check if
you can feel water flowing out.
a. If no water flows out the water pump is broken.
b. Water flows out but the alarm oppears, then
the water flow sensors are broken.
4. Filter blockage
5. Bent pipes or poor water flow through the plastic
pipes of the liner
6. Debris screens are blocked: debris screens can
become blocked by hard water due to calcium
build-up.
7. Perished washers
The washers within the spa couplings may have
become perished or worn.
1. Remove the 2 stopper caps before heating, refer to Assembly section in the
User’s Manual.
2. Remove the filter set from inside the pool and push the filter or heat button. If no
alarm appears, clean or change the filter cartridges install the filter set inside the
pool.
3. For assistance, please visit the support section on our website,
www.bestwaycorp.com.
4. Clean the filter and check for damage. Replace or re-install as necessary. For
assistance, please visit the support section on our website,
www.bestwaycorp.com.
5. Please check through the spa connection to see if the pipes are bending. For
assistance, please visit the support section on our website,
www.bestwaycorp.com.
6. Empty the spa and place a garden hose inside the pipes to wash the debris. To
be sure all debris is removed, perform the operation from the outside and inside
of the spa.
Use a toothbrush to remove any stubborn debris.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
7. Check the washers inside the coupling for damage. Unscrew the couplings and
remove the washer for further inspection.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
The pump’s thermometer reads
the water temperature below
40°F(4°C).
1. The water temperature is lower than 40°F(4°C).
2. If the water temperature is higher than 44.6°F(7°C),
the pump’s thermometer is broken.
1. The spa is not designed to operate with water temperatures lower than
40°F(4ºC). Unplug the pump and only re-start the pump when the water
temperature reaches 43°F(6°C).
2. For assistance, please visit the support section on our website,
www.bestwaycorp.com.
The pump’s thermometer reads
the water temperature over
119°F(48°C).
1. The water temperature is over 119°F(48°C).
2. If the water temperature is lower than 113°F(45°C),
the pump’s thermometer is broken.
1. The spa is not designed to operate with water temperatures greater than
104°F(40°C). Unplug the pump and only re-start the pump when the water
temperature reaches 100°F(38°C) or lower.
2. For assistance, please visit the support section on our website,
www.bestwaycorp.com.
The pump’s thermometer
connections have issues.
1. The pump’s thermometer connectors don’t work
properly.
2. The pump’s thermometer is broken.
For assistance, please visit the support section on our website,
www.bestwaycorp.com.
The thermal cut-out cut off. 1. The ambient temperature is over 122°F(50°C) or
the pump is directly under the sunshine.
2. The thermal cut-out is broken.
1. Unplug the pump, and put the pump in a dry, cool place. Only re-start the
pump when the water temperature reaches 93.2°F(34°C) or lower.
2. For assistance, please visit the support section on our website,
www.bestwaycorp.com.
ERROR CODES
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