752524
21
Zoom out
Zoom in
Previous page
1/276
Next page
Problems
Pump does not operate
Pump does not
heat properly
Lay-Z-Massage System
does not work
Pump adapters are not
level with the spa
adapters
spa pool leakage
Water is not clean
Probable Causes
- spa is torn or punctured
- Air valve is loose
Solutions
- Check power source
- For assistance, please visit the support section on our website,
www.bestwaycorp.com
- Elevate the pump with wood or another type of insulated material to
bring the pump's adapters level with the spa's adapters
- Power failure
- Power circuits broken
- Air Pump is overheating
- The Lay-Z-SPA Massage
stops automatically
- Air pump is broken
One characteristic of PVC
is that it changes shape,
which is normal
- Insufficient filtering time
- Dirty Filter Cartridge
- Improper water maintenance
- Unplug the pump and wait two hours until the pump has cooled. Insert
the plug and press the Lay-Z-Massage System Button
- Press the Lay-Z-Massage System Button to reactivate
- For assistance, please visit the support section on our website,
www.bestwaycorp.com
- Increase filtration time
- Clean/replace the Filter Cartridge (refer to Filter Cartridge Cleaning and
Replacement section)
- Refer to the chemical manufacturer’s instructions
PRCD test failed Something wrong with
the spa
- For assistance, please visit the support section on our website,
www.bestwaycorp.com
Control panel is not
working
The control panel has an auto-lock,
which is activated after 5 minutes of
inactivity. The LED display has one
icon: If the lock icon is highlighted,
the control panel is locked.
- Control panel is not activated.
- Seals are missing inside the pump
adapters
- Seals are not in the correct position
- Seals are damaged
- Adapters are not tightened correctly
What kind of chemicals
should be used for water
maintenance?
Please consult your local chemical supplier for information about chemical maintenance.
Pay close attention to the chemical manufacturer’s instructions
Water leaks from the
adapters between the
pump and spa
- Insert the stopper caps on the spa ports to prevent the water from
escaping and disconnect the pump. Check if the seals are in place.
- If the seals are not in the correct position, open the gears, and place
the seals in correct position.
- If the seals are damaged, they must be replaced. For assistance,
please visit the support section on our website,
www.bestwaycorp.com.
- If the seals are in correct position, the adapters are not tightened
correctly. Connect the pump to the spa, hand-tighten the adapters, and
remove the stopper caps from the spa ports. If there is leakage, tighten
the adapter until there is no leakage.
- Use provided repair patch
- Using soapy water, cover the air-valve to check if air is leaking, if so,
use the provided wrench to fasten the air-valve following these steps:
1. Deflate the spa.
2. With one hand, hold the backside of the air valve from the inner side
of the spa wall and turn the wrench clockwise.
- Temperature set too low
- Dirty Filter Cartridge
- The thermal cut-out cut off
- spa is not covered
- Heating element failed or
fuse cutout
- Set to a higher temperature refer to section pump operation
- Clean/replace the filter cartridge refer to section filter cartridge
cleaning and replacement
- Unplug the pump, and put the plug in a dry, cool place. Only restart the
pump when the water temperature reaches 35°C (95°F) or lower
- Attach the cover
- For assistance, please visit the support section on our website,
www.bestwaycorp.com
- To unlock the control panel, press the button for 3 seconds.
If the control panel will not unlock, restart the pump – unplug and
plug in the pump
- Press the on/off button for 2 seconds. If the problem persists.
- For assistance, please visit the support section on our website,
www.bestwaycorp.com
TROUBLESHOOTING
Bestway strives to provide the most trouble-free spas on the market.
If you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized dealer. Here are some
helpful tips to help you to diagnose and rectify some common sources of trouble.
21
21


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Bestway 60025 Lay-Z-Spa at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Bestway 60025 Lay-Z-Spa in the language / languages: English, German, Dutch, French, Italian, Polish, Portuguese, Swedish, Spanish, Finnish as an attachment in your email.

The manual is 19,6 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info