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Lowering or Draining Pool Water
1. Switch off the sand filter and set Control Valve to the Drain
function.
2. Detach the Hose from the pool’s Port A and sand filter Port
A and attach to Port D.
3. Switch on the sand filter and press the “RESET” button to
run the filter and remove the pool water.
WARNING: DO NOT DRY RUN THE SAND FILTER.
Winterizing
In areas that have freezing winter temperatures, pool
equipment must be winterized to protect against damage.
Allowing water to freeze will damage the sand filter and void
warranty.
1. Backwash the sand filter.
2. Drain the pool according to the pool owner’s manual.
3. Unscrew the drain valve cap at the bottom of the tank and
release the remaining water.
4. Disconnect the two Hoses from the pool and the sand filter.
5. Completely pour the sand out of the tank and dry all
components.
6. Store the sand filter in a dry location out of child’s reach.
Problems Probable Causes Solutions
Sand is flowing to
the pool
No water flow
Excessive filter
pressure
Control Valve leaks
from the port D
Connectors leak
TROUBLESHOOTING
- Sand is too small
- Move the control valve from the
backwash to the filter function without
stop the sand filter
- The level of the sand is too high
- The skimmer is broken
- Stopper plugs were not removed
- Air was not released
- The control valve is set to Closed
- The strainer is blocked
- Sand filter broken
- Dirty filter
- Calcified sand bed
- Insufficient backwashing
- The pressure gauge is broken
- Control Valve is set between two
functions
- The gasket is broken
- Washer of the connectors not in place
- Washer of the connectors broken
- Loose Hoses
- Recommend 0.45 mm to 0.85 mm #20 silica
sand
- Stop the sand filter every time set the control
valve
- Check if the level of the sand is between the
marked “MAX” and “ MIN” on the collector hub
- Replace the skimmer
- Remove the stopper plugs and insert the
debris screens
- Release the air
- Set to filter function
- Clean the strainer
- Call for service
- Backwash
- Inspect sand and change if necessary
- Backwash until water runs clear
- Replace the pressure gauge
- Set to one function
- Replace the gasket
- Reposition the washer
- Replace the washer
- Tighten them
16


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