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BergHOFF Ceramic Outdoor Oven and BBQ Manual

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10
WARRANTY:
This Ceramic BBQ comes with a limited two years warranty on production aws, from the date
of purchase and to the extent the use corresponds with the present instructions for use & care
in this manual. The receipt, mentioning the date of purchase counts as guarantee card.
This ceramic BBQ is not suited for professional use.
Wear, corrosion, deformation and discoloration of the parts that are directly exposed to the re
is quite normal and will therefore, in no event, ever be considered as a production aw: it is
the logical result of their use.
Hence, it is normal the charcoal plate (7) and the cooking grill (5) after some time in use,
have to be replaced by the customer without any warranty.
The warranty is not covering:
• Broken (ceramic) components, due to dropping, improper storage, misuse or abuse.
• Broken ceramic components caused by water penetration in the interior.
• The warranty is based on a normal and reasonable residential use. It does not apply
to any accidental damage or breakage, or for any damage caused by transporting,
dropping, wrong assembly, improper supporting, extreme weather conditions or natural
disasters.
• Scratches, dents, chips, crazing, fading, and minor cosmetic cracks of the exterior glaze
that do not affect the performance of the ceramic BBQ.
• Upon close inspection, the nish of your ceramic BBQ may appear to have crack lines.
This is NO cracking of the ceramic. This is known as “crazing” and is caused by a
different coefcient of expansion between the glaze nish and the clay. The spider-web
pattern of “crazing” is different from a crack in the aspect that it
cannot be felt on the surface, unless using a ngernail; however
it does become more visually apparent when the surface is dusty
or magnied. While this “crazing” may appear as imperfections,
crazing does not affect the performance of life span of your ceramic
BBQ; therefore it can’t be claimed as a warranty issue. The process
of crazing effectively increases the toughness of the unit.
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