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ENGLISHENGLISH TREKKING AND TREKKING‑PEDELEC | ORIGINAL OPERATING INSTRUCTIONSORIGINAL OPERATING INSTRUCTIONS | TREKKING AND TREKKING‑PEDELEC
What does this limited warranty not cover?
This limited warranty does not cover defects which did not exist before the transfer of
risks. This limited warranty does not cover Products used in rental operations.
This limited warranty does not cover purchases of not completely assembled
bikes. This limited warranty does not cover any defect caused by “wear and tear” (a
complete list of all parts of “wear and tear” can be found in the manual), accident,
neglect, improper handling, colour fade due to exposure to sunlight, abuse, misuse,
an act of God, improper assembly, non-compliance with recommended mainte-
nance and care procedures, improper or incorrectly performed maintenance or
repairs performed by someone other than an authorized BERGAMONT dealer, use
of parts or devices not consistent with the Product, and alteration of the Product. All
Products come with a manual; please carefully follow the instructions located there or
affixed elsewhere to the Product. To the extent permitted by law, consequential and
incidental damages are not recoverable under this limited warranty.
How do you make a claim under this limited warranty?
To make a claim under this limited warranty, you must notify BERGAMONT of
the claimed defect within the warranty period and timely return the Product to
BERGAMONT at your expense for inspection. Please contact your authorized
BERGAMONT dealer, call BERGAMONT’s customer service or the national
BERGAMONT distributor (dealer locator: www.bergamont.com). All returned
Products must be accompanied by proof of purchase (receipt) from an authorized
BERGAMONT dealer or this limited warranty will not apply. In case of replacement or
refund, returned Product becomes the property of BERGAMONT.
A protocol for the handing over of the Product (which you will find at the end of
the manual) will remain in copy at the BERGAMONT dealer after acceptance and
signature of the consumer. It is obligatory to show this protocol of handing over
together with the defective part in case of a warranty claim given that it provides
evidence of purchase or this limited warranty will not apply.
How do state laws affect your rights under this limited warranty?
This limited warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state.
Recommendation
We strongly recommend that you use only authorized BERGAMONT dealers for
yearly maintenance services and for repairs, as improper or incorrectly performed
maintenance or repairs voids this limited warranty. Costs for maintenance service
have to be borne by the consumer.
BERGAMONT WARRANTY
Bike limited warranty
What is covered?
This warranty covers defects in materials and workmanship at the time of transfer
of risks in frames, swingarms and forks (provided it is a fork of BERGAMONT) on
BERGAMONT branded bikes sold completely assembled by BERGAMONT or an
authorized BERGAMONT dealer (“Product”).
How long does coverage last?
This voluntary manufacturer’s warranty is limited to five years for frames and
swingarms, respectively two years for forks, from the date of purchase of the Product
and is limited to the first purchaser of the Product and subject to the prior registration
of your BERGAMONT-bike on www.bergamont.com within 10 days as od the date of
purchase. Transfer of the Product from the first purchaser to another person termi-
nates this limited warranty.
The limited warranty of five years for the frames and swingarms shall only be granted
in case once a year a maintenance service has been effected according to mainte-
nance requirements as set forth in the manual. The effected annual maintenance
service shall be confirmed by stamp and signature. In case such an annual mainte-
nance service has not been effected the warranty of five years for the frame shall be
reduced to three years. Costs for maintenance and service have to be borne by the
owner of the Product.
On Gambler, Voltage Fr and Volt-X the warranty period is limited to two years.
Repaired or replaced Products are covered for the remainder of the original warranty
period and subject to the conditions outlined in the original warranty, to the extent
permitted by law.
Hereby BERGAMONT grants a worldwide voluntarily manufacturers warranty. To
the extent permitted by law and unless a shorter duration is stipulated by law, any
warranties implied by law are limited in duration to maximum five, respectively two
years, from the date of purchase of the Product and are limited to the first purchaser
of the Product.
What will BERGAMONT do in the event of a guarantee case?
BERGAMONT will replace the defective product with a product of a quality or nature
and similar level, will repair or refund the purchase price (after presentation of the
proof of purchase of the product), in its sole discretion. Non-defective components
are replaced at your expense. In such a case, we will contact you before replacing the
non-defective part for your agreement.
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