Manual Bergamont CITY - 2019 (page 74 of 79) (English)

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ENGLISHENGLISH TREKKING AND TREKKING‑PEDELEC | ORIGINAL OPERATING INSTRUCTIONSORIGINAL OPERATING INSTRUCTIONS | TREKKING AND TREKKING‑PEDELEC

What does this limited warranty not cover?

This limited warranty does not cover defects which did not exist before the transfer of

risks. This limited warranty does not cover Products used in rental operations.

This limited warranty does not cover purchases of not completely assembled

bikes. This limited warranty does not cover any defect caused by “wear and tear” (a

complete list of all parts of “wear and tear” can be found in the manual), accident,

neglect, improper handling, colour fade due to exposure to sunlight, abuse, misuse,

an act of God, improper assembly, non-compliance with recommended mainte-

nance and care procedures, improper or incorrectly performed maintenance or

repairs performed by someone other than an authorized BERGAMONT dealer, use

of parts or devices not consistent with the Product, and alteration of the Product. All

Products come with a manual; please carefully follow the instructions located there or

affixed elsewhere to the Product. To the extent permitted by law, consequential and

incidental damages are not recoverable under this limited warranty.

How do you make a claim under this limited warranty?

To make a claim under this limited warranty, you must notify BERGAMONT of

the claimed defect within the warranty period and timely return the Product to

BERGAMONT at your expense for inspection. Please contact your authorized

BERGAMONT dealer, call BERGAMONT’s customer service or the national

BERGAMONT distributor (dealer locator: www.bergamont.com). All returned

Products must be accompanied by proof of purchase (receipt) from an authorized

BERGAMONT dealer or this limited warranty will not apply. In case of replacement or

refund, returned Product becomes the property of BERGAMONT.

A protocol for the handing over of the Product (which you will find at the end of

the manual) will remain in copy at the BERGAMONT dealer after acceptance and

signature of the consumer. It is obligatory to show this protocol of handing over

together with the defective part in case of a warranty claim given that it provides

evidence of purchase or this limited warranty will not apply.

How do state laws affect your rights under this limited warranty?

This limited warranty gives you specific legal rights, and you may also have other

rights, which vary from state to state.

Recommendation

We strongly recommend that you use only authorized BERGAMONT dealers for

yearly maintenance services and for repairs, as improper or incorrectly performed

maintenance or repairs voids this limited warranty. Costs for maintenance service

have to be borne by the consumer.

BERGAMONT WARRANTY

Bike limited warranty

What is covered?

This warranty covers defects in materials and workmanship at the time of transfer

of risks in frames, swingarms and forks (provided it is a fork of BERGAMONT) on

BERGAMONT branded bikes sold completely assembled by BERGAMONT or an

authorized BERGAMONT dealer (“Product”).

How long does coverage last?

This voluntary manufacturer’s warranty is limited to five years for frames and

swingarms, respectively two years for forks, from the date of purchase of the Product

and is limited to the first purchaser of the Product and subject to the prior registration

of your BERGAMONT-bike on www.bergamont.com within 10 days as od the date of

purchase. Transfer of the Product from the first purchaser to another person termi-

nates this limited warranty.

The limited warranty of five years for the frames and swingarms shall only be granted

in case once a year a maintenance service has been effected according to mainte-

nance requirements as set forth in the manual. The effected annual maintenance

service shall be confirmed by stamp and signature. In case such an annual mainte-

nance service has not been effected the warranty of five years for the frame shall be

reduced to three years. Costs for maintenance and service have to be borne by the

owner of the Product.

On Gambler, Voltage Fr and Volt-X the warranty period is limited to two years.

Repaired or replaced Products are covered for the remainder of the original warranty

period and subject to the conditions outlined in the original warranty, to the extent

permitted by law.

Hereby BERGAMONT grants a worldwide voluntarily manufacturer’s warranty. To

the extent permitted by law and unless a shorter duration is stipulated by law, any

warranties implied by law are limited in duration to maximum five, respectively two

years, from the date of purchase of the Product and are limited to the first purchaser

of the Product.

What will BERGAMONT do in the event of a guarantee case?

BERGAMONT will replace the defective product with a product of a quality or nature

and similar level, will repair or refund the purchase price (after presentation of the

proof of purchase of the product), in its sole discretion. Non-defective components

are replaced at your expense. In such a case, we will contact you before replacing the

non-defective part for your agreement.

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Bergamont CITY - 2019 Manual

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