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Technical support
For technical assistance, free driver updates, product information, and news releases,
visit the following web site:
http://www.BenQ.com
I cannot download
images from the
camera to my
computer.
The free space on the hard
disk of your computer is
insufficient.
Ensure that the hard disk has
enough space for running
Windows and that the drive
for loading image files has
free space equal to or greater
than the memory card in the
camera.
There is no power being
supplied to the camera.
Replace the battery.
The camera does not
shoot even when
pressing the shutter
button.
The battery is running low. Replace the battery.
The camera is not in the
Capture mode.
Switch to the Capture mode.
The shutter button was not
pressed all the way down.
Press the shutter button all
the way down.
The internal memory or
memory card does not have
any free space.
Load a new card or delete
unwanted files.
The flash is recharging.
Wait until the status LED
stops flashing.
The camera does not
recognize the memory card.
Format the memory card
before the initial use or before
using with another camera.
I cannot print images
with
PictBridge-compliant
printers.
The camera is connected to
the printer when the camera
is powered off.
Connect the camera to the
printer, turn on the camera,
and then select Printer.
44


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