187651
45
Zoom out
Zoom in
Previous page
1/57
Next page
FAQ and troubleshooting 41
FAQ and troubleshooting
The chapter describes situations that you may encounter during
use of the nScreen, along with basic troubleshooting steps. If
you are not able to resolve the issue, contact a nearest BenQ
service center for assistance immediately.
Power
I have pressed the Power button, but my nScreen cannot start
up.
Check the Power button indicator.
• If it is not lit up, your nScreen is not being supplied by power
from an external power source via the power adapter. Make
sure you have connected the power adapter correctly to the
power jack of your nScreen and a working power outlet.
• If the Power button indicator lights up in green, the
nScreen is being supplied normally with power,
meaning that the problem lies elsewhere.
• If you have added or replaced any hardware, such as a
memory module, check if it has been installed
correctly.
• It is possible that certain operating system files are
damaged or missing. If so, you may need to back up all
your data first, and then recover your system. Refer to
"Recovering your system using QDataTrove in
Windows XP" on page 29 for details.
Connection
I cannot connect to the Internet with the built-in network
interface on my nScreen. Why?
Check if the network has a fixed MAC address. Contact your
network administrator for further solutions.
When connecting to a local network, the connection is unstable.
Why?
The instructions below will guide you through the
troubleshooting process.
1. Click
Start.
2. Right-click
My Computer and select Properties >
Hardware > Device Manager.
3. Double-click
Network adapters. When the name of the
network adapter of the nScreen appears, double-click on it.
4. The
Properties window will pop up. Click the Advanced
tab, and then click the
Speed & Duplex item on the left.
5. Select the appropriate mode according to the settings of your
LAN service from the
Value drop-down menu on the right,
and then click
OK.
If the situation persists, right-click in the notification area
located at the lower right corner of the desktop, and select
45


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for BenQ nscreen i221 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of BenQ nscreen i221 in the language / languages: English as an attachment in your email.

The manual is 2,29 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info