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BenQ DC 5530 Users Manual
English
Tro ub leshoo ti ng
42
5 TROUBLESHOOTING
5.1 Error Message Table
Symptoms Causes Solutions
The power won’t turn
on.
The battery is out of power.
The AC power adapter is not con-
nected or is damaged.
Use the AC power adapter to charge
the battery.
Make sure the AC power is con-
nected and it's not damaged.
The power turns off
during use.
The battery is out of power.
Auto power off is enabled.
The battery/SD card cover is opened
when in use.
The adapter has not been connected
properly.
Use the AC power adapter to charge
the battery.
Switch on the power.
Do not open the battery/SD card
cover when the camera is in use.
Connect the adapter correctly.
The battery power is
being used up too
quickly.
The external temperature is too cold.
The battery is not used for a long
time.
Keep the camera away from extreme
temperatures.
Recharge the battery with AC power
adapter.
The camera does not
take pictures when the
shutter button is
pressed.
The camera is not set at Recording
Mode.
The battery is weak.
The power has not been switched
on.
Set the Mode Dial to Capture Mode.
Replace the battery.
Switch on the power.
The close-up image is
blurred.
Select the correct focus range. If the subject is within 15 cm, select
Macro mode.
The flash does not fire. The camera flash is turned off.
The light source is sufficient.
Set the flash mode to Auto Flash or
Forced Flash mode.
There is something
wrong with the color of
the captured image.
White balance is not set properly. Set the white balance to Auto mode
or other suitable mode.
The picture is too bright
or too dark.
There is excessive or inadequate
exposure.
Reset exposure compensation.
The LCD monitor is not
clear.
The LCD monitor plastic cover is
dirty.
You should clean the LCD cover.
The camera cannot
download images to the
PC.
Cable is not connected properly.
Camera is off.
There are no battery or the adapter
is not well connected.
OS is not Window 98SE
/2000/ME/XP or PC is not equipped
with USB port.
USB driver is not installed.
Check the cable connection.
Turn on the power.
Load new battery or check the AC
power adapter connection.
Install Windows 98SE/2000/ME/XP
and USB Port.
Install USB Driver.
48


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