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BenQ DC 5530 Users Manual
Troubleshooting (Error Message Table)
41
English
TROUBLESHOOTING (ERROR MESSAGE TABLE)
Symptoms Causes Solutions
The power won’t turn on.
The battery is out of power.
The AC power adapter is
not well connected or
damaged.
Use the battery charger to charge the
battery.
Make sure the AC power is
connected and it's not damaged.
The power turns off during
use.
The battery is out of power.
• Auto power off.
The battery/SD card cover
is opened when in process.
The adapter has not been
connected properly.
Use the battery charger to charge the
battery.
• Switch on the Power .
Do not opened the battery/SD card
cover when camera is under
operating.
Connect the adapter correctly.
The battery power is draining
quickly.
The extemal temperature is
too cold.
The battery is not used for a
long time.
Keep the camera away from extreme
temperatures.
Recharge the battery with battery
charger.
The camera does not take
pictures when the shutter
button is pressed .
The camera is not set at
Recording Mode.
The battery is weak.
The power has not been
switched on.
Set the Mode Dial at Recording
Mode.
Replace the battery with a new one.
• Switch on the power.
The close-up image is blurred.
• You should select the
correct focus range.
If the subject is around 9 cm, select
macro mode from mode dial.
The flash does not fire.
The camera flash is turned
off.
The light source is sufficient.
Set the flash mode to Auto Flash or
Fill-in Flash mode.
There is something wrong with
the color of the captured
image.
White Balance is not set
properly.
Set white balance to Auto mode or
other suitable mode.
The picture is too bright or too
dark.
There is excessive or
inadequate exposure.
Reset exposure compensation.
The LCD monitor is not clear.
The LCD monitor plastic
cover is dirty.
You should clean the LCD cover.
The camera cannot download
images to the PC.
Cable is not connected
properly.
• Camera is off.
There are no battery or the
adapter is not well
connected.
OS is not Window 98SE/
2000/ME/XP or PC is not
equipped with USB port.
USB driver is not installed.
Check the cable connection.
• Turn on the power.
Load new battery or check the AC
power adapter connection.
Install Windows 98SE/2000/ME/XP
and USB Port.
• Install USB Driver.
45


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