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If Try this
The receiver seems to be turned o
Check that the power supply is connected correctly.
Charge the backup batteries for at least 24 hours (BE1442 only).
The power LED blinks in red
The backup batteries are nearly depleted and the power supply is disconnected.
Connect the power supply and charge the batteries for at least 24 hours.
The power LED blinks in green
The receiver detects no backup batteries. Pull the battery tab, see Getting started.
The receiver does not respond
when a transmitter is activated, but
works when I use the test button
Check the transmitter batteries and connections.
Move the receiver closer to the transmitter to make sure it’s within radio range.
Check that the receiver is set to the same radio key as the other units in the Visit
system, see Changing the radio key.
The receiver is activated for no
apparent reason
There is probably another Visit system installed nearby that triggers your system.
Change the radio key on all units, see Changing the radio key.
The ash is too bright
Redirect the light by rotating the top or use a silicone slip-on top to dim the light.
Advanced programming
By using advanced programming, you can customize the signal pattern from a specic transmitter and event, displaying
the LED colour and vibration pattern of your choice. The advanced programming overrides the radio key and pairs the
units via the serial number. Please note that smoke alarms cannot be programmed for safety reasons.
Note: The transmitter must be activated as it is intended to be used in the system to generate the right signal.
This means that you can’t always use the transmitter test button (see Default signal pattern for the relevant transmitter).
Here is how you program the receiver:
1 Press and hold the mute/test button on the receiver. The green and yellow Visit LEDs will start to blink alternately.
While still holding down the button, activate the desired transmitter as intended. Release the button.
2 Scroll through the dierent Visit LED options by pressing the mute/test button on the receiver. Select the desired Visit
LED colour by holding down the mute/test button until the power LED goes out and lights up again.
3 Scroll through the dierent vibration options by pressing the test button on the receiver (bed shaker required). Select
the desired vibration pattern by holding down the mute/test button until the power LED goes out and lights up again.
4 The receiver will now show the new Visit LED colour and vibration pattern. Press the mute/test button briey to end the
demonstration. After a short while, it will return to normal mode.
Deleting the advanced programming
Follow the procedure below to delete the advanced programming.
1 Hold down the mute/test button on the receiver until the green and yellow Visit LEDs blink alternately. Release the button.
2 Press the mute/test button on the receiver 3 times in quick succession.
3 All Visit LEDs will light up for ~2 seconds to show that it has been deleted.
Troubleshooting
Most problems with the ash receiver can be solved quickly by following the advice below.
Visit ash receiver
4


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