Manual Belgacom Forum 5000 (page 3 of 52) (Dutch)

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Inhoudsopgave

Telefoneren met systeem 5

z Bevoegdheid is absoluut noodzakelijk . . . . . . . . . . . . . . . . . 6

z Verklarende woordenlijst. . . . . . . . . . . . . . . . . . . . . . . . . . 6

z Tonen & symbolen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Telefoneren 7

z Externe toewijzing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

z Intern opbellen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

z Extern opbellen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

z Verkort kiezen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

z Gesprek aannemen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

z Gesprekken in de wachtrij . . . . . . . . . . . . . . . . . . . . . . . . . 9

z Parkeren in het systeem . . . . . . . . . . . . . . . . . . . . . . . . . 10

z Voicebox beluisteren. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Meerdere deelnemers 12

z Ruggespraak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

z Wisselgesprek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

z Verbreken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

z Gesprek met aankondiging doorverbinden. . . . . . . . . . . . . 13

z Gesprek zonder aankondiging doorverbinden. . . . . . . . . . . 13

z Vergadering met z’n drieën starten. . . . . . . . . . . . . . . . . . 14

z Vergadering met z’n drieën beëindigen . . . . . . . . . . . . . . . 14

z Twee externe deelnemers tijdens het gesprek met elkaar

verbinden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

z Twee deelnemers (extern/intern) tijdens het gesprek met

elkaar verbinden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Zichzelf tegen oproepen beschermen 16

z Aankloppen aan/uit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

z Aankloppen aannemen . . . . . . . . . . . . . . . . . . . . . . . . . . 16

z Aankloppen afwijzen. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

z Oproepblokkering aan/uit . . . . . . . . . . . . . . . . . . . . . . . . 17

z Blok intercom aan/uit . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

z Blok bidirectionele intercom aan/uit . . . . . . . . . . . . . . . . . 18

Deelnemergroepen 18

z Oproepovername . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

z Gerichte overname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Belgacom Forum 5000 Manual

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