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Programmeerhandleiding en
Faciliteiten Forum 300
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8. Service
8.1 Remote service Support
Remoete service Support is een dienst van Belgacom die u de mogelijkheid biedt
wijzigingen in de programmering (faciliteiten) van uw telefooncentrale snel en
efficiënt op afstand uit te laten voeren. Voor mutaties zoals nummerwijzigingen,
interne verhuizingen, het aanpassen van verkeersklassen of het programmeren
van afleidingen is het niet nodig dat een monteur van Belgacom uw bedrijf
bezoekt . Met de remote service Support worden dergelijke aanpassingen binnen
24 uur uitgevoerd.
8.2 Storingsmeldingen
Telecommunicatieapparatuur van Belgacom is betrouwbaar en uitermate goed
getest. Mocht de techniek u onverhoopt toch in de steek laten, dan kunt u
terugvallen op de jarenlange ervaring van Belgacom op het gebied van service en
support.
Voor de Forum 300 centrales kunt u rechtstreeks uw storing melden bij de
specialisten op telefoonnummer: 0800- 22 400
Hebt u nog geen serviceovereenkomst , neem dan contact op met uw
verkoopadviseur
Software revision 54.323 (BE)
DM Number DM-862
Date June 2004
53


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