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Washing Machine / User’s Manual
4.3.15.2 Setting up a washing machine that is connected to someone else's account
If the washing machine you want to use was previously introduced to the system with someone else‘s
account, you must establish a new connection between your HomeWhiz Application and the appliance.
Download HomeWhiz Application on the new smart device you want to use.
Create a new account and log in to this account on the HomeWhiz app.
Follow the steps described in HomeWhiz Setup (4.3.15.1 HomeWhiz Setup) and proceed with the setup
procedure.
C
Since the HomeWhiz Feature and Remote Control function on your appliance is operated via pairing using Bluetooth
technology only one Homewhiz application can operate it at a time.
A
WARNING:
There is a limit to the smart devices that can be paired with the appliance. If this limit is exceeded, the
first paired device will be deleted from the list of paired devices on the appliance and you will have to repeat the setup
procedure on that particular smart device.
4.3.15.3 Remote Control function and its use
After HomeWhiz setup, bluetooth will automatically turn on. To activate or deactivate the bluetooth connection,
please see 4.3.8.2 Bluetooth 3’’.
If you turn off and on your machine while bluetooth is active, it will automatically reconnect. In cases such as
paired device going off the range, bluetooth will automatically turn off. For this reason, you will need to turn on
the bluetooth again if you want to use the Remote Control function.
You can check the bluetooth symbol on the display to track your connection status. If the symbol is
continuously on, you have bluetooth connection. If the symbol is flashing, the product is trying to connect. If
the symbol is off, you have no connection.
A
WARNING:
When the bluetooth connection is on in your product, Remote Control function will be selectable.
If the Remote Control function cannot be selected, check the connection status. If the connection cannot be established,
repeat the initial set-up settings on the appliance.
WARNING:
For safety reasons, the product’s door will remain locked while the Remote Control function is enabled,
independently of the operating mode. If you want to open the door of the product, you will need to turn the program
selection knob or press the remote control key to deactivate the remote control function.
When you want to control your washing machine remotely, you need to activate the Remote Control function
by pressing the Remote Control button while the programme knob is in the Download Program/Remote
Control position button on the control panel of your washing machine. When your product is accessed, you will
see a screen similar to the below.
When the Remote Control is on, you can only manage, turn-off and status follow-up operations through your
washing machine. And all functions except child lock can be managed through the application.
You can follow whether the Remote Control function is On or Off through the function indicator on the button.
If the Remote Control function is Off, all the operations are handled on the washing machine and only status
follow-up is allowed on the application.
In the event that Remote Start function cannot be turned on, appliance will make a warning sound when
you press the button. This might happen in cases such as when the appliance is turned on and there is no
paired smart device via bluetooth. Bluetooth settings being Off or the washing machine's door being open are
examples for such cases.
Once you activate this function on the washing machine, it will remain enabled apart from certain conditions
and allow you to control your washing mahine remotely via bluetooth.
In certain cases, it deactivates itself for safety reasons:
When your washing machine undergoes a power interruption.
When programme knob is turned and a different program selected or appliance is turned off.
4.3.15.4 Troubleshooting
Do the following if you have a problem with controlling or connection. Observe whether the problem persists or
not after the action you have performed. Do the following if the problem is not resolved.
Check whether your smart device is connected to the relevant home network.
Restart the product application.
Turn bluetooth off and then on via user control panel.
If the connection cannot be established with the above processes, repeat the initial set-up settings on the
washing machine.
If the problem persists, consult an Authorised Service Agent.
27


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