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20 / 22 EN Refrigerator/User Manual
Troubleshooting
There is condensation on the
product’s internal walls.
Hot or humid weather will increase
icing and condensation. This is normal
and not a malfunction.
The doors were opened frequently or
kept open for long periods. >>> Do
not open the doors too frequently; if
open, close the door.
The door may be ajar. >>> Fully close
the door.
There is condensation on the
product’s exterior or between the
doors.
The ambient weather may be humid,
this is quite normal in humid weather.
>>> The condensation will dissipate
when the humidity is reduced.
The interior smells bad.
The product is not cleaned regularly.
>>> Clean the interior regularly using
sponge, warm water and carbonated
water.
Certain holders and packaging
materials may cause odour. >>>
Use holders and packaging materials
without free of odour.
The foods were placed in unsealed
holders. >>> Keep the foods in
sealed holders. Micro-organisms
may spread out of unsealed food
items and cause malodour. Remove
any expired or spoilt foods from the
product.
The door is not closing.
Food packages may be blocking
the door. >>> Relocate any items
blocking the doors.
The product is not standing in full
upright position on the ground. >>>
Adjust the stands to balance the
product.
The ground is not level or durable.
>>> Make sure the ground is level
and sufficiently durable to bear the
product.
The vegetable bin is jammed.
The food items may be in contact
with the upper section of the drawer.
>>> Reorganize the food items in the
drawer.
If The Surface Of The Product Is Hot.
High temperatures may be observed
between the two doors, on the side
panels and at the rear grill while
the product is operating. This is
normal and does not require service
maintenance!Be careful when
touching these areas.
A WARNING:
If the problem persists after following
the instructions in this section, contact
your vendor or an Authorised Service. Do
not try to repair the product.
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