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BEKO KG560E50ZXPCHN Manual

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38 /36 EN Refrigerator / User Guide
Troubleshooting
Food kept in the fridge compartment drawers is
frozen.
• The fridge compartment temperature may be
set to a very high value. >>> Set the fridge
compartment temperature to a lower value and
check.
Temperature in the fridge or freezer is very high.
• The fridge compartment temperature may
be set to a very high value. >>> Fridge
compartment temperature setting has an effect
on the temperature of the freezer. Change the
temperature of the fridge or freezer compartment
until the fridge or freezer compartment
temperature reaches an adequate level.
• The doors may have been opened frequently or
left ajar for a long time. >>>Do not open the
doors frequently.
• The door may have been left ajar. >>>Close the
door completely.
• The refrigerator may have been just plugged in or
loaded with food. >>>This is normal. It takes the
product longer to reach the set temperature when
it has just been plugged in or loaded with food.
• Large amounts of hot food may have been placed
into the refrigerator recently. >>>Do not place hot
foods into the refrigerator.
Vibration or noise.
• The floor may not be stable or level. >>>If the
refrigerator shakes when moved slightly, adjust the
feed to balance it. Make sure that the floor is level
and capable of carrying the refrigerator.
• Objects placed onto the refrigerator may cause
noise. >>>Remove the objects on the refrigerator.
There are noises coming from the refrigerator
like liquid spilling or spraying.
• Liquid and gas flows occur in accordance with the
operating principles of the refrigerator. >>>This is
normal and not a fault.
Whistle is heard from the refrigerator.
• There are fans that are used to cool the
refrigerator. This is normal and not a fault.
Damp accumulates on the inner walls of
refrigerator.
• Hot and humid weather increases icing and
condensation. This is normal and not a fault.
• The doors may have been opened frequently or
left ajar for a long time. >>>Do not open the
doors frequently. Close the doors, if open.
• The door may have been left ajar. >>>Close the
door completely.
Humidity occurs on the outer surface of the
refrigerator or between the doors.
• Air might be humid. This is quite normal in humid
weathers. >>>Condensation will disappear when
the humidity level decreases.
• There might be external condensation at the
section between two doors of the refrigerator
if you use your product rarely. This is normal.
Condensation will disappear upon frequent use.
There is a bad odour inside the refrigerator.
• No regular cleaning may have been performed.
Clean the inside of the refrigerator with a sponge,
lukewarm water or carbonated water.
• Some vessels or packaging materials may cause
the odour. >>>Use another vessel, or packaging
materials from another brand.
• Foods may have been placed into the refrigerator
in vessels without covers. >>>Store the foods
in closed vessels. Microorganisms emitted from
vessels without a cover may cause unpleasant
odours.
• Take out expired or spoiled foods from the
refrigerator.
The door cannot be closed.
• Food packages may be preventing the door from
closing. >>> Re-locate the packages that are
obstructing the door.
• The refrigerator may be unstable on the floor.
>>>Adjust the refrigerator feet as required to
keep the refrigerator in balance.
• The floor may not be level or solid. >>>Make sure
that the floor is level and capable of carrying the
refrigerator.
Crispers are stuck.
• Foods may be touching the upper wall of the
crisper. >>>Re-organise the foods in the crisper.
If The Surface Of The Product Is Hot.
High temperatures may be observed between the two
doors, on the side panels and at the rear grill while
the product is operating. This is normal and does not
require service maintenance!
Fan keeps running when the door is open.
The fan may keep running when the door of the
freezer is open.
AWARNING: If you cannot eliminate
the problem although you follow the
instructions in this section, consult your
dealer or the Authorised Service Provider.
Never attempt to repair a malfunctioned
product.
… 36 …


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