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BEKO GNE360520DX Manual

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36 / 40 EN Refrigerator / User Manual
Does Beko offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical model
but when this is not possible, a model of similar specification will be provided.
The Manufacturer will cover the costs and arrange for the delivery of the new
product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacement product will not be borne by the
Manufacturer unless previously agreed to in writing. The original guarantee will
continue to apply to the replacement product; the new product will not come with a
new guarantee.
When wll the repar take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole discretion of the Manufacturer but cannot
be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience
and to meet requests for specific timed appointments, this cannot be guaranteed.
We will not be liable for delays or if it is unable to carry out a repair because a
convenient appointment cannot be arranged.
Wll there be any charge for the repars?
It s your responsblty to provde evdence to the Engneer that your product s covered
by ths guarantee wth a proof of purchase. The Manufacturer reserves the rght to charge
for the reasonable cost of any servce call f:
•You cannot provde evdence that your product s covered by ths guarantee.
•Where a servce call has been made and the engneer fnds that there s no fault
wth your product.
•That your product has not been nstalled or operated n accordance wth the User
Instructons Booklet.
•That the fault was caused by somethng other than faulty materals, defectve
components or manufacturng defects.
•For mssed appontments.
Payment of these costs are due immediately upon the Engineer providing you with
an invoice. The Manufacturer reserves the right to terminate the guarantee if you
fail to pay the costs for the service call in a timely manner.
If you are a resident of the United Kingdom, this guarantee will be governed by
English law and subject to the English Courts, save where you live in another part of
the United Kingdom, in which case the law and courts of that location will apply.
If you are resident in the Republic of Ireland, this guarantee will be governed by Irish
law and the Irish courts will have jurisdiction.
… 37 …


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