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34 /36 EN Refrigerator / User Guide
8 Troubleshooting
Check this list before contacting the service. Doing
so will save you time and money. This list includes
frequent complaints that are not related to faulty
workmanship or materials. Certain features mentioned
herein may not apply to your product.
The refrigerator is not working.
 The power plug is not fully settled. >>> Plug
it in to settle completely into the socket.
 The fuse connected to the socket powering
the product or the main fuse is blown. >>>
Check the fuse.
Condensation on the side wall of the cooler
compartment (MULTI ZONE, COOL, CONTROL
and FLEXI ZONE).
 The door is opened too frequently >>>
Take care not to open the product's door too
frequently.
 The environment is too humid. >>> Do not
install the product in humid environments.
 Foods containing liquids are kept in unsealed
holders. >>> Keep the foods containing liquids
in sealed holders.
 The product's door is left open. >>> Do not
keep the product's door open for long periods.
 The thermostat is set to a very cool
 temperature. >>> Set the thermostat to an
appropriate temperature.
Compressor is not working.
 In case of sudden power failure or pulling
the power plug off and putting back on, the
gas pressure in the product's cooling system
is not balanced, which triggers the compressor
thermic safeguard. The product will restart after
approximately 6 minutes. If the product does not
restart after this period, contact the service.
 Defrosting is active. >>> This is normal for a
fully-automatic defrosting product. The defrosting
is carried out periodically.
 The product is not plugged in. >>> Make
sure the power cord is plugged in.
 The temperature setting is incorrect. >>>
Select the appropriate temperature setting.
 The power is out. >>> The product will
continue to operate normally once the power is
restored.
The refrigerator's operating noise is
increasing while in use.
 The product's operating performance may
vary depending on the ambient temperature
variations. This is normal and not a malfunction.
The refrigerator runs too often or for too long.
35


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