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Troubleshooting
Laundry does not smell like the softener.
• Detergentisputinthewrongcompartment.>>>If detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this detergent during rinsing or softener step. Wash and clean
the dispenser with hot water. Put the detergent in the correct compartment.
• Detergentmightbemixedwiththesoftener.>>>Do not mix the softener with detergent. Wash and clean the
dispenser with hot water.
• Regulardrumcleaningisnotapplied.>>>Clean the drum regularly. For this, please see 7.2.
Detergent residue in the detergent drawer.
• Detergentisputinwetdrawer.>>>Dry the detergent drawer before putting in detergent.
• Detergenthasgottendamp.>>>Keep detergents closed in an environment free of humidity and do not expose
them to excessive temperatures.
• Waterpressureislow.>>>Check the water pressure.
• Thedetergentinthemainwashcompartmentgotwetwhiletakingintheprewashwater.Holesofthedetergent
compartmentareblocked.>>>Check the holes and clean if they are clogged.
• Thereisaproblemwiththedetergentdrawervalves.>>>Call the Authorized Service Agent.
• Detergentmightbemixedwiththesoftener.>>>Do not mix the softener with detergent. Wash and clean the
dispenser with hot water.
• Regulardrumcleaningisnotapplied.>>>Clean the drum regularly. For this, please see 7.2.
There is detergent left on the laundry.
• Excessivelaundrywasloadedin.>>>Do not load the machine in excess.
• Wrongprogrammeandtemperaturewereselected.>>>Select the proper programme and temperature for the
laundry to be washed.
• Wrongdetergentwasused.>>>Select the proper detergent for the laundry to be washed.
• Regulardrumcleaningisnotapplied.>>>Clean the drum regularly. For this, please see 7.2.
Too much foam forms in the machine.
• Improperdetergentsforthewashingmachinearebeingused.>>>Use detergents appropriate for the washing
machine.
• Excessiveamountofdetergentisused.>>>Use only sufficient amount of detergent.
• Detergentwasstoredunderimproperconditions.>>>Store detergent in a closed and dry location. Do not store
in excessively hot places.
• Somemeshedlaundrysuchastullemayfoamtoomuchbecauseoftheirtexture.>>>Use smaller amounts of
detergent for this type of item.
• Detergentisputinthewrongcompartment.>>>Put the detergent in the correct compartment.
• Softenerisbeingtakenearly.>>>There may be problem in the valves or in the detergent dispenser. Call the
Authorized Service Agent.
• Regulardrumcleaningisnotapplied.>>>Clean the drum regularly. For this, please see 7.2.
36


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