Manual BEKO DTLCE80021 (page 18 of 24) (English)

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18 Dryer / User Manual

7 Troubleshooting

Drying operation takes too long.

Fibre filter pores might be clogged. >>> Wash the filter

with warm water.

Filter drawer might be clogged. >>> Clean the sponge

and filter cloth (if any) in the filter drawer. (for the products

with a heat pump)

The condenser might be blocked. >>> Wash the

condenser.(for the products with a condenser )

The ventilation grills in front of the machine may be closed.

>>> Remove any objects in front of the ventilation grills

that blocks air.

Ventilation may be inadequate because the area the

machine is installed in is too small. >>> Open the door

or windows to prevent the room temperature from rising

very high.

A lime layer may have accumulated on the humidity

or temperature sensors. >>> Clean the humidity or

temperature sensors.

Excessive amount of laundry might be loaded. >>> Do not

load the drying machine excessively.

Laundry might not have been wrung adequately. >>>

Perform a higher speed wringing on the washing machine.

Clothes come out damp after drying.

A program not suitable for the laundry type may have

been used.>>> Check the maintenance labels on the

clothes and select a program suitable for the clothes’ type

or use time programs as extra.

Fibre filter pores might be clogged. >>> Wash the filter

with warm water.

The condenser might be blocked. >>> Wash the

condenser. (for the products with a condenser)

Filter drawer might be clogged. >>> Clean the sponge

and filter cloth (if any) in the filter drawer.(For the products

with a heat pump)

Excessive amount of laundry might be loaded. >>> Do not

load the drying machine excessively.

Laundry might not have been wrung adequately. >>>

Perform a higher speed wringing on the washing machine.

Drying machine does not turn on or program cannot be

started. Drying machine does not run after it is configured.

Power plug might be unplugged. >>> Make sure the

power cord is plugged in.

Loading door might be open. >>> Ensure that the loading

door is properly closed.

A program might not be set or Start/Stand-by button

might not be pressed. >>> Check that the program is set

and it is not in Stand-by position.

Child lock may be activated. >>> Turn off the child lock.

Program terminated prematurely for no reason.

Loading door might not be closed completely. >>> Ensure

that the loading door is properly closed.

There might be a power outage. >>> Press the Start/

Stand-by button to start the program.

Water tank may be full. >>> Empty the water tank.

Clothes have shrunk, hardened or spoiled.

A program not suitable with the laundry type might have

been used. >>> Check the maintenance labels on the

clothes and select a program suitable for the clothes.

The lighting inside the drying machine does not turn on.

(For models with a lamp)

Drying machine might not be turned on with the On/Off

button or program might not be selected for machines

without an On/Off button. >>> Make sure that the drying

machine is turned on.

Lamp might be malfunctioning. >>> Contact Authorized

Service to replace the lamp.

Filter cleaning warning symbol/LED is on/flashing.

Fibre filter might not be cleaned. >>> Clean the filter.

The filter slot might be clogged with lints. >>> Clean the

filter slot.

A layer of fluff might have accumulated clogging up the lint

filter pores. >>> Wash the filter with warm water.

The condenser might be blocked. >>> Wash the

condenser.

Water drips from the loading door.

Fibres might have gathered on the inner sides of the

loading door and the loading door gasket. >>> Clean the

inner surfaces of the loading door and the loading door

gasket surfaces.

Loading door opens by itself.

Loading door might not be closed completely. >>> Push

the loading door until the closing sound is heard.

Water tank warning symbol / led is on/flashing.

Water tank may be full. >>> Empty the water tank.

Water discharge hose might have collapsed. >>> If the

product is connected directly to the water drain check the

water discharge hose.

Steam symbol is flashing.(For the products with a steam

function)

Steam tank may be empty => Fill the steam tank with

distilled or condensed water.

Steam programs do not start (For the products with a

steam function)

Steam tank may be empty, steam tank warning icon

may light up on the screen => Fill the steam tank until the

steam icon goes off.

Wrinkles are not removed with wrinkle removing program.

(For the products with a steam function)

Excess amount of laundry may have been placed =>

Place specified amount of laundry.

Steam application time may be selected in low level =>

Choose a program with high amount of steam.

After completion of the program, the laundry may have

stayed in the machine for a long time => Take the laundry

out as soon as the program finishes, and hang it out.

Laundry odour not lessened with the odour removal

program.(For the products with an odour removal

program)

Excess amount of laundry may have been placed =>

Place specified amount of laundry.

Steam application time may be selected in low level =>

Choose a program with high amount of steam.

AWARNING!

• If the problem persists after following the

instructions in this section, contact your

vendor or an Authorized Service. Never try

to repair your product yourself.

CNOTE

• In an event that you encounter an issue on

any part on your appliance, you can ask for

a replacement by contacting the authorized

service with the appliance model number.

• Operating the appliance with non-authentic

parts may lead the appliance to malfunction.

• Manufacturer and distributor are not liable

for malfunctions resulting from using non-

authentic parts.

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BEKO DTLCE80021 Manual

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