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EN
Guarantee
Does Beko offer replacements?
Ths s a repar-only guarantee. On occason, the Manufacturer may at ts sole dscreton,
replace your product wth a new product nstead of carryng out a repar. Where a
replacement s offered, ths would normally be an dentcal model but when ths s not
possble, a model of smlar specfcaton wll be provded. The Manufacturer wll cover the
costs and arrange for the delvery of the new product and for the return of the old product.
Any costs related to dsconnectng the faulty product and nstallng the replacement product
wll not be borne by the Manufacturer unless prevously agreed to n wrtng. The orgnal
guarantee wll contnue to apply to the replacement product; the new product wll not come
wth a new guarantee.
When will the repair take place?
Our Engneers work Monday to Frday 9.00am to 5.00pm. Appontments outsde these hours
may be possble at the sole dscreton of the Manufacturer but cannot be guaranteed. Whlst
our Engneers wll endeavour to mnmze nconvenence and to meet requests for specfc
tmed appontments, ths cannot be guaranteed. We wll not be lable for delays or f t s
unable to carry out a repar because a convenent appontment cannot be arranged.
Will there be any charge for the repairs?
It s your responsblty to provde evdence to the Engneer that your product s covered by
ths guarantee wth a proof of purchase. The Manufacturer reserves the rght to charge for
the reasonable cost of any servce call f:
You cannot provde evdence that your product s covered by ths guarantee.
Where a servce call has been made and the engneer fnds that there s no fault wth
your product.
That your product has not been nstalled or operated n accordance wth the User
Instructons Booklet.
That the fault was caused by somethng other than faulty materals, defectve
components or manufacturng defects.
For mssed appontments.
Payment of these costs are due mmedately upon the Engneer provdng you wth an
nvoce. The Manufacturer reserves the rght to termnate the guarantee f you fal to pay the
costs for the servce call n a tmely manner.
If you are a resdent of the Unted Kngdom, ths guarantee wll be governed by Englsh law
and subject to the Englsh Courts, save where you lve n another part of the Unted Kngdom,
n whch case the law and courts of that locaton wll apply.
If you are resdent n the Republc of Ireland, ths guarantee wll be governed by Irsh law and
the Irsh courts wll have jursdcton.
Ths guarantee s provded by Beko plc. Beko House, 1 Greenhll Crescent, Watford,
Hertfordshre. WD18 8QU.
Beko plc s regstered n England and Wales wth company regstraton number 02415578.
51


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