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Troubleshooting
Machine does not start.
Power cable is unplugged. >>> Check if the power cable is plugged in.
Fuse is blown. >>> Check the fuses in your house.
Water is cut. >>> Make sure that the water inlet tap is open.
Door of the machine is open. >>> Make sure that you have closed the door of the
machine.
On / Off button is not pressed. >>> Make sure that you have turned on the machine by
pressing the On / Off button.
Dishes are not washed clean
Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
Selected programme is unsuitable. >>> Select a programme with a higher temperature
and cycle time.
Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper
impellers by hand to make sure that they rotate freely.
Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged
with food remnants such as lemon pips. Clean the impellers regularly as illustrated in
section “Cleaning and Care”.
Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
Filters are installed incorrectly. >>> Check the filter system and make sure that it is
installed correctly.
Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
Detergent is stored under unsuitable conditions. >>> If you are using powder
detergent, do not store the detergent package in humid places. Keep it in a closed
container if possible. For ease-of-storing, we recommend you to use tablet detergents.
Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount of
detergent according to the soiling degree of your dishes and/or programme definitions.
We recommend you to use tablet detergents for optimum results.
Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is
closed tightly after adding detergent.
Dishes are not dry at the end of cycle
Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no
water will accumulate in them.
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