BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE
TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective components or
manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and
lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to
extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee starts
from the date of original purchase of the product, and lasts for a period of twenty four
(24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for
the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid),
please contact your retailer or our contact centre on 0333 207 9710 (UK and Northern Ireland)
or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with
the product. This guarantee is in addition to your statutory rights as a consumer. If you have
any questions about these rights, please contact the retailer from which you purchased the
product. In certain circumstances, it is possible that your statutory rights may offer additional or
higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
● Repairs to the product required as a result of faulty materials, defective components or
manufacturing defects.
● Functional replacement parts to repair a product.
● The costs of a Beko Approved Engineer to carry out the repair.
What is not covered?
● Transit and delivery damage.
● Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
● Accessories and/or consumable items including but not limited to ice trays, scrapers,
cutlery baskets, filters and light bulbs.
● Repairs necessary as a direct or indirect result of:
- - Accidental damage, misuse or abuse of a product.
- - An attempted repair of a product by anyone other than a Beko Approved Engineer (the
“Engineer”).
- - Installation or use of a product where such installation or use fails to meet the
requirements contained in this guarantee or the User Instructions Booklet.
● Repairs to a product operated at any time on commercial or non-residential household
premises (unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted by law,
the Manufacturer does not accept and will not be held liable for any financial loss incurred
in connection with the failure of any product to operate in accordance with the expected
standards. Such financial loss includes but is not limited to loss arising from:
● Time taken off work.
● Damaged food, clothing or other items.
● Meals taken at restaurants or from takeaways.
● General compensation for inconvenience.
