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28 /29 EN Refrigerator / User Guide
Troubleshooting
• The new product may be larger than the
previous one. Larger products will run for longer
periods.
• The room temperature may be high. >>>
The product will normally run for long periods in
higher room temperature.
• The product may have been recently plugged
in or a new food item is placed inside. >>>
The product will take longer to reach the set
temperature when recently plugged in or a new
food item is placed inside. This is normal.
• Large quantities of hot food may have been
recently placed into the product. >>> Do not
place hot food into the product.
• The doors were opened frequently or kept
open for long periods. >>> The warm air moving
inside will cause the product to run longer. Do not
open the doors too frequently.
• The freezer or cooler door may be ajar. >>>
Check that the doors are fully closed.
• The product may be set to temperature too
low. >>> Set the temperature to a higher degree
and wait for the product to reach the adjusted
temperature.
• The cooler or freezer door washer may be
dirty, worn out, broken or not properly settled.
>>> Clean or replace the gasket. Damaged
/ torn door washer will cause the product to
run for longer periods to preserve the current
temperature.
The freezer temperature is very low, but the
cooler temperature is adequate.
• The freezer compartment temperature is
set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree
and check again.
The cooler temperature is very low, but the
freezer temperature is adequate.
• The cooler compartment temperature is
set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree
and check again.
The food items kept in cooler compartment
drawers are frozen.
• The cooler compartment temperature is
set to a very low degree. >>> Set the freezer
compartment temperature to a higher degree
and check again.
The temperature in the cooler or the freezer
is too high.
• The cooler compartment temperature is set
to a very high degree. >>> Temperature setting
of the cooler compartment has an effect on the
temperature in the freezer compartment. Wait
until the temperature of relevant parts reach the
sufficient level by changing the temperature of
cooler or freezer compartments.
• The doors were opened frequently or kept
open for long periods. >>> Do not open the
doors too frequently.
• The door may be ajar. >>> Fully close the
door.
• The product may have been recently plugged
in or a new food item is placed inside. >>> This
is normal. The product will take longer to reach
the set temperature when recently plugged in or
a new food item is placed inside.
• Large quantities of hot food may have been
recently placed into the product. >>> Do not
place hot food into the product.
Shaking or noise.
• The ground is not level or durable. >>> If
the product is shaking when moved slowly, adjust
the stands to balance the product. Also make
sure the ground is sufficiently durable to bear the
product.
• Any items placed on the product may cause
noise. >>> Remove any items placed on the
product.
The product is making noise of liquid
flowing, spraying etc.
• The product's operating principles involve
liquid and gas flows. >>> This is normal and not
a malfunction.
29


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