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EN 28
Problem Possible cause Fix
The coffee does not
taste very good.
The device needs to be cleaned.
Clean the device (see the
“Cleaning and Care” chapter).
The coffee has been too nely or
too coarsely ground (in a coffee
mill).
Adjust the grind of the coffee or
use different ground coffee.
The coffee / water proportion is
not ideal.
Adjust the mixture to your own
individual taste.
The water quality is not good.
Check the water quality and lter
the water if necessary.
The device switches
off during the
brewing process.
There is no longer any water in
the water tank.
Pour water into the water
tank (see the “Handling and
Operation” chapter | “Filling the
Water Tank”).
A large amount of
steam is produced in
the brewing process.
Is the device scale-encrusted?
Descale the device (see the
“Cleaning and Care” chapter |
“Descaling”).
During use, an
unpleasant smell is
detected.
Is the device being used for the
rst time?
A smell often develops when
new devices are rst used. The
smell should disappear once the
device has been used several
times.
Has the device just been
descaled?
Rinse out the device with clear
water.
Warranty and Limitations of Liability
The warranty excludes any defects caused by improper use, calci cation, damage or repair
attempts. This also applies to normal wear and tear.
We do not accept any liability for damage or consequential damage resulting from:
Failure to follow the operating instructions
Non-designated use
Improper or unsuitable handling
Repairs which are not carried out properly
Unauthorised modi cations
Use of outside parts or spare parts
Use of unsuitable additional parts or accessories
26


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