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EN
Our 24 months warranty does not cover damage
caused by normal wear and tear, accidents,
abusive use, negligence or the consequence of
failing to comply with the user manual. Examples
of normal wear and tear include wheels and fabric
worn down by regular use and the natural
breakdown of colors and materials over extended
period of time and use.
What to do in case of defects:
Should problems or defects arise, your first point
of contact is your [Brand] dealer or retailer. Our 24
months Warranty is recognized by them (1). You
must present your proof of purchase, made within
the 24 months preceding the service request. It is
easiest if you get your service request
pre-approved by [brand] Service. In principle, we
pay for shipment and for return freight connected
to service requests under the warranty. Damage
not covered by our warranty or on products
outside of warranty can be handled at a
reasonable fee.
This Warranty is in compliance with to European
Directive 99/44/EG of 25 May 1999.
(1) Products purchased from retailers or dealers
that remove or change labels or identification
numbers are considered unauthorized. Products
purchased from unauthorized retailers are also
considered unauthorized. No warranty applies to
these products since the authenticity of these
products cannot be ascertained.
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